Contact us
Before getting in touch with us, please take a look at our comprehensive Help section. You’ll find most of your questions will be answered here. If you still require information regarding your card, then please contact us:
By Email:
For general enquiries please email: customerservices@360money.com
Or, to help us deal with your query more efficiently you can email the following:
If you have applied and not received your card yet: delivery@360money.com
If you require a printed statement of your account: statement@360money.com
If you require any information on how to upgrade your card: identitycheck@360money.com
If you are experiencing difficulty with the website: websupport@360money.com
By Post:
360money Customer Services, PO Box 3371, SWINDON, SN5 7WJ.
Feedback
Your feedback is really important to us. We want to make sure we always deliver the very best service. We also want to constantly improve our service to you.
For us to do this, please let us know what you think about OPTIMUM. Simply e-mail us at: feedback@360money.com.
Many thanks in advance for your feedback.